AUP ( Acceptable Use Policy )
[Hosting-Company]'s Acceptable Use Policy ("AUP") is provided
to give our customers and users a clear understanding of what
[Hosting-Company] expects of them while using the service. All users
of [Hosting-Company]'s Internet services: those who access some of
our Services but do not have accounts, as well as those who
pay a service fee to subscribe to the Services, must comply
with this AUP and our TOS (Terms of Service).
Use of [Hosting-Company] Service constitutes acceptance and agreement
to [Hosting-Company]'s AUP as well as [Hosting-Company]'s TOS (Terms of Service)
IMPORTANT
NOTICE: *All Domain Name Registration and Setup Fees Are
Non-Refundable, Service charges are non refundable
after 90 days*
We support the uncensored flow of information and ideas over
the Internet and do not actively monitor subscriber activity
under normal circumstances. Similarly, we do not exercise editorial
control over the content of any web site, e-mail transmission,
newsgroups, or other material created or accessible over or
through the services, except for certain proprietary Web sites.
However, in accordance with our TOS
(Terms of Service), we
may remove any materials that, in our sole discretion, may
be illegal, may subject us to liability, or which may violate
this AUP. [Hosting-Company] may cooperate with legal authorities and/or
third parties in the investigation of any suspected or alleged
crime or civil wrongdoing. Your violation of this AUP may result
in the suspension or immediate termination of either your [Hosting-Company]
account or other actions as detailed in Section 3 WITHOUT PRIOR
NOTICE.
This document is intended to provide a basic understand of
[Hosting-Company]'s Acceptable Use Policy. The following are guidelines
for the establishment and enforcement of [Hosting-Company]'s AUP:
- Ensure reliable service to our customers
- Ensure security and privacy of our systems and network,
as well as the networks and systems of others
- Comply with existing laws
- Maintain our reputation as a responsible service provider
- Encourage responsible use of the Internet and discourage
activities which reduce the usability and value
of Internet services
- Preserve the value of Internet resources as a conduit
for free expression and exchange of information
- Preserve the privacy and security of individual
users
- [Hosting-Company] intends to provide its customers
access to everything the Internet has to
offer. While
the [Hosting-Company] is firmly committed
to the principles of free speech, certain
activities that
may be damaging to the resources of both
the [Hosting-Company] and the
Internet and cannot be permitted under
the guise of free speech. The resources of the [Hosting-Company] and
the Internet
are limited,
and abuse of these resources by one user
has a negative impact on the entire community.
We do not routinely monitor the activity of accounts except
for measurements of system utilization and the preparation
of billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond
appropriately if we become aware of inappropriate use of our
service.
You may not use your dedicated rack or virtual site to publish
material, which [Hosting-Company] determines, at its sole discretion,
to be unlawful, indecent or objectionable. For purposes of
this policy, "material" refers to all forms of communications
including narrative descriptions, graphics (including photographs,
illustrations, images, drawings, logos), executable programs,
video recordings, and audio recordings.
If a [Hosting-Company] account is used to violate the Acceptable Use
Policy or our TOS, we reserve the right to terminate your service
without notice. We prefer to advise customers of inappropriate
behavior and any necessary corrective action, however, flagrant
violations of the Acceptable Use Policy will result in immediate
termination of service. Our failure to enforce this policy,
for whatever reason, shall not be construed as a waiver of
our right to do so at any time.
As a member of our network community, you must use your Internet
access responsibly. If you have any questions regarding this
policy, please contact us at abuse@HelpingHost.com.
VIOLATIONS OF [Hosting-Company] ACCEPTABLE USE POLICY
The following constitute violations of this AUP:
Illegal use: [Hosting-Company]'s services may not be used for illegal
purposes, or in support of illegal activities. [Hosting-Company]
reserves the right to cooperate with legal authorities and/or
injured third parties in the investigation of any suspected
crime or civil wrongdoing.
Harm to minors: Use of the [Hosting-Company] service to harm, or attempt
to harm, minors in any way, including, but not limited to child
pornography.
Threats: Use of the [Hosting-Company] service to transmit any material
(by e-mail, uploading, posting or otherwise) that threatens
or encourages bodily harm or destruction of property.
Harassment: Use of the [Hosting-Company] service to transmit any material
(by e-mail, uploading, posting or otherwise) that harasses
another.
Fraudulent activity: Use of [Hosting-Company] service to make fraudulent
offers to sell or buy products, items, or services, or to advance
any type of financial scam such as "pyramid schemes," "ponzi
schemes," and "chain letters."
Forgery or impersonation: Adding, removing or modifying identifying
network header information in an effort to deceive or mislead
is prohibited. Attempting to impersonate any person by using
forged headers or other identifying infrmation is prohibited.
The use of anonymous remailers or nicknames does not constitute
impersonation.
Unsolicited commercial e-mail / Unsolicited bulk e-mail (SPAM)
Use of the [Hosting-Company] service to transmit any unsolicited commercial
or unsolicited bulk e-mail is expressly prohibited. Violations
of this type will result in the immediate termination of the
offending [Hosting-Company] account.
IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, any website or services
that support spammers or cause any of our
IP space to be listed in any of the various Spam Databases
will have their server immediately removed from our network.
The server will not be reconnected until such time that
you agree to remove ANY and ALL traces of the offending material
immediately upon reconnection and agree to allow us access
to the server to confirm that all material has been COMPLETELY
removed. Severe violations may result in immediate and
permanent
removal of the server from our network without notice to
the customer. Any server guilty of a second violation WILL
be immediately and permanently removed from our network
without notice.
E-mail / News Bombing: Malicious intent to impede another
person's use of electronic mail services or news will result
in the immediate termination of the offending [Hosting-Company] account.
E-mail / Message Forging: Forging any message header, in part
or whole, of any electronic transmission, originating or
passing through the [Hosting-Company] service is in violation of
this AUP.
Usenet SPAMing: [Hosting-Company] has a zero tolerance policy for
the use of its network for the posting of messages or commercial
advertisements, which violate the rules, regulations, FAQ or
charter of any newsgroups or mailing list. Commercial messages
that are appropriate under the rules of a newsgroup or mailing
list or that are solicited by the recipients are permitted.
Unauthorized access: Use of the [Hosting-Company] service to access,
or to attempt to access, the accounts of others, or to penetrate,
or attempt to penetrate, security measures of [Hosting-Company]'s or
another entity's computer software or hardware, electronic
communications system, or telecommunications system, whether
or not the intrusion results in the corruption or loss of data,
is expressly prohibited and the offending [Hosting-Company] account
is subject to immediate termination.
Copyright or trademark infringement: Use of the [Hosting-Company]
service to transmit any material (by e-mail, uploading, posting
or otherwise) that infringes any copyright, trademark, patent,
trade secret or other proprietary rights of any third party,
including, but not limited to, the unauthorized copying of
copyrighted material, the digitization and distribution of
photographs from magazines, books, or other copyrighted sources,
and the unauthorized transmittal of copyrighted software.
Collection of personal data: Use of the [Hosting-Company] service
to collect, or attempt to collect, personal information about
third parties without their knowledge or consent.
Network disruptions and unfriendly activity: Use of the [Hosting-Company]
service for any activity which affects the ability of other
people or systems to use [Hosting-Company] Services or the Internet.
This includes "denial of service" (DOS) attacks against
another network host or individual user. Interference with
or disruption of other network users, services or equipment
is prohibited. It is the Member's responsibility to ensure
that their network is configured in a secure manner. A Subscriber
may not, through action or inaction, allow others to use their
network for illegal or inappropriate actions. A Subscriber
may not permit their network, through action or inaction, to
be configured in such a way that gives a third party the capability
to use their network in an illegal or inappropriate manner.
Unauthorized entry and/or use of another company and/or individual's
computer system will result in immediate account termination.
[Hosting-Company] will not tolerate any subscriber attempting to access
the accounts of others, or penetrate security measures of other
systems, whether or not the intrusion results in corruption
or loss of data.
Fraud: Involves a knowing misrepresentation or misleading
statement, writing or activity made with the intent that the
person receiving it will act upon it.
Infringement of Copyright, Patent, Trademark, Trade
Secret, or Intellectual Property Right: Distribution and/or posting
of copyrighted or the aforementioned infringements will not
be tolerated.
Distribution of Viruses: Intentional distributions of software
that attempts to and/or causes damage, harassment, or annoyance
to persons, data, and/or computer systems are prohibited. Such
an offense will result in the immediate termination of the
offending account.
Inappropriate Use of Software: Use of software or any device
that would facilitate a continued connection, i.e. pinging,
while using [Hosting-Company] services could result in suspension service.
Third Party Accountability: [Hosting-Company] subscribers will be
held responsible and accountable for any activity by third
parties, using their account, that violates guidelines created
within the Acceptable Use Policy.
Violation Of [Hosting-Company] Virtual Accounts: It is absolutely
forbidden to host pornographic content or IRC servers on Virtual
Server Accounts. Virtual Server Accounts found hosting this
material will be subject to immediate cancellation without
refund.
IRC networks: It is absolutely forbidden to host an IRC server
that is part of or connected to another IRC network or server.
Servers found to be connecting to or part of these networks
will be immediately removed from our network without notice.
The server will not be reconnected to the network until such
time that you agree to completely remove any and all traces
of the irc server, and agree to let us have access to your
server to confirm that the content has been completely removed.
Any server guilty of a second violation will result in immediate
account termination.
Security
You are responsible for any misuse of your account, even if
the inappropriate activity was committed by a friend, family
member, guest or employee. Therefore, you must take steps to
ensure that others do not gain unauthorized access to your
account. In addition, you may not use your account to breach
security of another account or attempt to gain unauthorized
access to another network or server.
Your password provides access to your account. It is your responsibility
to keep your password secure.
Sharing your password and account access with unauthorized
users is prohibited. You should take care to prevent others
from using your account since you will be held responsible
for such use.
Attempting to obtain another user's account password is strictly
prohibited, and may result in termination of service.
You must adopt adequate security measures to prevent or minimize
unauthorized use of your account.
You may not attempt to circumvent user authentication or security
of any host, network or account. This includes, but is not
limited to, accessing data not intended for you, logging into
or making use of a server or account you are not expressly
authorized to access, or probing the security of other networks.
Use or distribution of tools designed for compromising security
is prohibited. Examples of these tools include, but are not
limited to, password guessing programs, cracking tools or network
probing tools.
You may not attempt to interfere with service to any user,
host or network ("denial of service attacks"). This
includes, but is not limited to, "flooding" of networks,
deliberate attempts to overload a service, and attempts to "crash" a
host.
Users who violate systems or network security may incur criminal
or civil liability. [Hosting-Company] will cooperate fully with investigations
of violations of systems or network security at other sites,
including cooperating with law enforcement authorities in the
investigation of suspected criminal violations.
Network Performance
[Hosting-Company] accounts operate on shared resources. Excessive use
or abuse of these shared network resources by one customer
may have a negative impact on all other customers. Misuse
of network resources in a manner which impairs network performance
is prohibited by this policy and may result in termination
of your account.
You are prohibited from excessive consumption of resources,
including CPU time, memory, disk space and session time. You
may not use resource-intensive programs which negatively impact
other customers or the performances of [Hosting-Company] systems or
networks. [Hosting-Company] reserves the right to terminate or limit
such activities.
REPORTING VIOLATIONS OF [Hosting-Company] AUP
[Hosting-Company] requests that anyone who believes that there
is a violation of this AUP direct the information to the Abuse
Department at abuse@HelpingHost.com.
- If available, please provide the following information:
- The IP address used to commit the alleged violation
- The date and time of the alleged violation, including the
time zone or offset from GMT
- Evidence of the alleged violation
E-mail with full header
information provides all of the above, as do system log
files. Other situations will require
different methods of providing the above information. [Hosting-Company] may take
any one or more of the following actions in response
to
complaints:
- Issue written or verbal warnings
- Suspend the Member's newsgroup posting privileges
- Suspend the Member's account
- Terminate the Member's account
- Bill the Member for administrative costs and/or reactivation
charges
- Bring legal action to enjoin violations and/or to collect
damages, if any, cause by violations
REVISIONS TO THIS ACCEPTABLE USE POLICY
[Hosting-Company] reserves the right to revise, amend, or modify this
AUP, our TOS (Terms of Service) and our other policies and
agreements at any time and in any manner. Notice of any revision,
amendment, or modification will be posted in accordance with
our TOS (Terms of Service).
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